<aside> 🕙
Last updated: Monday, March 2nd 2026, 06:07 PM CET.
</aside>
<aside> ⚠️
Quick summary: We have high load right now, some agent chats or generations might fail or take longer. Please reach out to us if you experience issues.
</aside>
| Product Area | Status | Details |
|---|---|---|
| Supersale Web App | 🟢 All systems operational | Users are able to log in, register for Superscale, download assets or upload new assets to their library. |
| Superscale Agent Chats | 🟠 Experiencing load issues | A lot of new users and customers are creating chats and generating ads right now. Our systems are experiencing high load and chats either get stuck or are moving very slowly. Our teams are aware and are working on upgrading our systems to handle the higher load we are experiencing. |
| Superscale Static Generations | 🟠 Experiencing load issues | Some generations are failing due to high load of our systems right now. Failing generations do not cost credits and we will re-run generations as soon as we have upgraded our systems to manage the higher load. |
| Superscale Video Generations | 🟠 Experiencing load issues | Some generations are failing due to high load of our systems right now. Failing generations do not cost credits and we will re-run generations as soon as we have upgraded our systems to manage the higher load. |
If you are encountering issues using Superscale, the fastest way to reach support is to message us on WhatsApp.