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Last updated: Wednesday, April 15th 2026, 9:44 PM CET.

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We are not aware of any issues across Superscale right now.

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Status Overview Superscale Platform

Product Area Status Details
Supersale Web App 🟢 All systems operational Users are able to log in, register for Superscale, download assets or upload new assets to their library.
Superscale Agent Chats 🟢 All systems operational All Agent chats are working normally.
Superscale Static Generations 🟢 All systems operational All Static generations should complete normally. If a static generation fails, this can be to limitations by model providers on what can be generated. In this case, we will show you an error message and do not deduct credits.
Superscale Video Generations 🟢 All systems operational All video generation templates are operating normally. If an asset is not generating, please reach out to our support team. If a video generation fails, this can be to limitations by model providers on what can be generated. In this case, we will show you an error message and do not deduct credits.

Technical Status

Find details on the technical status of our systems here: https://status.superscale.ai.

FAQ

Support

If you are encountering issues using Superscale, the fastest way to reach support is to start a live chat with us.